How we process your request When you submit a request through this page, our compliance provider Consentmo may process your email address and certain technical information, such as your IP address, only to verify and fulfill your request, prevent misuse, and maintain compliance records. For more details, please see Consentmo's Privacy Policy.

Security note: To protect your privacy, we may need to verify your identity before fulfilling certain requests.

Access or download my data

You can request access to the personal information we hold about you, including account details and order history. Where reasonable and practicable, we will provide access in an appropriate electronic format.

• Request Data Report

Response time:

New Zealand: We aim to respond as soon as reasonably practicable and generally within 20 working days, unless an extension is permitted by law.

Australia: We aim to respond within a reasonable period and, in most cases, within 30 calendar days.

Correct my information

If you believe the personal information we hold about you is inaccurate, out of date, incomplete, or misleading, you can request a correction.

• Edit Personal Info

Delete my data / Close my account

You may request deletion of your personal information associated with your interactions with our store. We will process this request where possible, subject to legal, tax, fraud-prevention, security, and operational requirements.

• Request Deletion

Important: We may retain certain information where required by law or where necessary for legitimate purposes, including tax records, transaction records, security, or fraud prevention.

Your privacy choices

Manage Your Privacy Choices Depending on your location, you may be able to update your cookie preferences, withdraw consent for certain tracking technologies, or manage other available privacy settings.

• Update Privacy Settings

Direct marketing & preferences

You can ask us to stop using your personal information for direct marketing at any time. You can unsubscribe using the link in our emails or contact us directly at support@miaretti.com.

Contact information

For questions about your privacy rights or to raise a concern, please contact:

MIARETTI, owned and operated by LABEL LAHRA LTD

Email: support@miaretti.com

Address:
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom

Company Number: 16266548

Complaints

If you have a privacy concern, we encourage you to contact us first so we can try to resolve it promptly and fairly.

If you are in Australia and you are not satisfied with our response, or we do not respond within a reasonable time, you may contact the Office of the Australian Information Commissioner (OAIC).

If you are in New Zealand and you are not satisfied with our response, you may contact the Office of the Privacy Commissioner (OPC).